Shipping Policy

Shipping

All orders are processed within 2 business days (excluding UK weekends and holidays) after receiving your order confirmation email. You will receive notification when your order has shipped.

The cost of shipping within the UK is included within the product price and includes shipping the testing kit to you and the returning sample back to our lab.

Carrier

For UK shipping we use Royal Mail’s Tracked 24 service.

In Store pick-up & drop-off

We are not able to accept in-person samples delivered directly to our lab.

International Shipping

Please contact us by email at hello@whatsinmy.world for all enquiries relating to international orders.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. WHATSINMY? and Oxford Indices Ltd are not responsible for these charges if they are applied and are your responsibility as the customer.