Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.whatsinmy.world (the “Site”).  In this policy, "we", "us" and "our" refer to the services provided by WHATSINMY?, the website www.whatsinmy.world and its operating company, Oxford Indices Ltd.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit our website. Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications.  You may exercise any of your rights in relation to your personal data by email to hello@whatsinmy.world.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How do we use or share your personal information?

We use the information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  We use this information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Every effort is made by WHATSINMY? staff or contractors such that personal data is processed in line with GDPR and the principles laid out by the ICO. This privacy notice states why as part of the services offered through the www.whatsinmy.world website it is necessary to collect and process personal data. It also emphasizes the rights that the data subjects have relating to the collecting and processing of personal data by WHATSINMY?. The personal information we collect might include your name, address, email address, IP address and information regarding what pages are accessed and when.

WHATSINMY? is aware that email is not 100% secure. If you have any concerns about confidentiality and the data contained within documents being passed to us via email then we are happy to accept encrypted emails and documents. Please contact us on hello@whatsinmy.world to find out more.

We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.  WHATSINMY? is committed to ensuring and respecting that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice.

WHATSINMY? may change this privacy notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2024. By using our website, you’re agreeing to be bound by this privacy notice.

Secure processing is maintained by the use of anti-virus software, and secure passwords on every electronic device where data is used or processed. Data is held on a cloud-based secure back up server.

If information that is incorrect is inadvertently shared with a third party about or pertaining to a data subject, WHATSINMY? undertakes to correct the inaccuracy as soon as possible with that third party.

Any third party organisations (e.g. WHATSINMY? accountants, colleagues or collaborating scientists) that process the data are aware of the need for the data to be handled confidentially and sensitively according to the procedures emphasized on the ico.org.uk.

Data subjects are able to withdraw their consent for WHATSINMY? to retain and process their data at any time. They are also able to make a complaint about data procedures or make a request to see their data by contacting the Data Controller for WHATSINMY? trading as Oxford Indices Ltd at nick@oxfordindices.com.

For information on your individual rights in relation to the General Data Protection Regulation (GDPR) please see: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

Use of cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy notice applicable to the website in question.

Data retention

Information is processed and kept securely only for as long as appropriate for client need as part of our order records, unless we receive a request from the client to delete that record.

Release of information

Signed client consents for release of information must always be obtained, and information will not be given over the phone.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Minors

The Site is not intended for individuals under the age of 18.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@whatsinmy.world or by mail using the details provided below:

Data Controller, WHATSINMY?, Unit 2, CR Bates Industrial Estate, Stokenchurch, High Wycombe, HP14 3PD, UK